(1) Personal Certification
1. Click avatar--Personal Center--Identity Verification--Individual--Fill/Upload your personal identity information--Submit
2.Select authentication method and fill in your personal information. The form will also require the upload of Identity Card / Passport photos and relevant information. Finally, click【Submit】.
Remarks: Real name and ID number cannot be modified after registration. For currency withdrawal, the bank card holder's name must be the same as the name in identity authentication.
Why has KYC Verification Failed.
1. Please ensure the certificate of identity is consistent with you. Or we can not pass your KYC verification;
2. Please keep photos clearly visible. Ambiguous parts of the image are not accepted;
3. Please follow our prompts to take a photo and pay attention to check if the text information is written as required.
It will take 1-3 business days for us to check the information submitted mannually. You can see the processing result under personal center.